Call Our Team
1-833-551-7337Keeping Our Promise
Our Commitment to Policyholders and Partners
At Viceroy Preferred Insurance Company, we understand the emotional and financial stress that a loss can cause. Your needs are our top priority, and we are dedicated to delivering a prompt and accurate assessment of your claim. Our commitment is to work tirelessly to ensure that the process of securing compensation for your covered loss is as smooth and stress-free as possible. We are here to support you every step of the way, and we take pride in being your trusted partner.
Call Our Team
Our Customer Care Representatives are here to help. Contact our team by calling 1-833-551-7337 Monday through Friday, 9:00 A.M.- 5:00 P.M.
Report Online
We understand the importance of a quick and hassle-free process. With our user-friendly online portal. portal, you can effortlessly report a claim.
Contact Your Agent
If you prefer, your agent can report a claim on your behalf. Reach out to your agent for more information and personalized assistance.
Report a Flood Claim
Our trusted partner, Taurus Flood, is here to help you with your flood claims and policies. If you ever need to make a claim, easily report it online through their flood portal. For any questions or concerns about your flood claim, please don’t hesitate to reach out directly to Taurus Flood.
Download Flood Guide
Taurus Flood has created a resource about their claims process to ensure you can focus on recovery. If you have any questions or require further assistance, don't hesitate to contact Taurus Flood at (800) 759-8656 or your agent.
Our Claims Brochure
We're here for you when you need us! Find out more about our claims expectations and promises.